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ROYAL DECREE 1417/2006, of 1 December, which establishes the arbitral system for the resolution of complaints and claims with respect to matters of equal opportunity, non-discrimination and equal access for disabled people

Organismo emisor:
  • Ministerio de la Presidencia

Fecha de disposición: 01/12/2006

Publicado en:

  • Boletín Oficial del Estado (Número: 297, 13/12/2006, Disposición nº 21819, Páginas: 43718-43724)


Article 1. Object.

1. The object of the present royal decree is the establishment and regulation of the arbitral system anticipated in article 17 of Law 51/2003, of 2 December, on equal opportunities, non-discrimination and equal access for persons with disabilities.

2. The arbitral system shall be established, without special formalities, being binding on both parties, to attend to and resolve the complaints or claims of persons with disabilities in matters of equal opportunities, non-discrimination and equal access, insofar as there are no reasonable indications of criminality, without precluding government or judicial protection which may be appropriate in each case.

3. The parties' submission to the arbitral system shall be voluntary and shall be expressly stated in writing.

Article 2. Scope of application.

1. The object of the arbitral system regulated by this royal decree shall be the complaints and claims that may arise in matters of equal opportunities, non-discrimination and equal access for persons with disabilities. The disputes shall refer to some one of the following spheres:

a) Telecommunications and the information society.
b) Developed public areas, infrastructures and building.
c) Transportation.
d) Personal and real property, products, services, activities or functions marketed directly to consumers as end users that are produced, provided, supplied or issued by natural personas or legal entities, individual or collective, professional or owners of public or private establishments, permanent or travelling, under private law.
e) Relations with the public authorities within the sphere of private law.

2. The following shall not be subject to arbitration:

a) Disputes in matters that have been resolved by the final and definitive judgement of a court of law in cases where the subject, deed and grounds coincide.
b) Those in which the Public Prosecutor's Office must intervene in representation and defense of the persons with disabilities who are unable to act or do not have legal representation and cannot act for themselves.
c) Those in which there exist reasonable indications of criminality.
d) Questions which are determined in administrative contracts, as well as other matters that are not unrestricted according to the law.

3. In accordance with the provisions of section 4 of article 1 of Law 60/2003, of 23 December, on Arbitration, labour arbitration is excluded from the arbitral system referred to in the present royal decree.

(See document)

Puede consultar el BOE del 13/12/2006:

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